| Remote control of system | 1/2 hour blocks of time: $30.00 |
| Standard bench fee (Install Operating system, install hardware, software, etc.) Troubleshoot system issues. | $60.00 |
| Wipe and reload (Install Operating system and associated OS updates. Install peripheral software (Adobe, Java, free AV and Malware) | $60.00 |
| Virus/ Malware/ Spyware removal services (Install and perform virus/malware/spyware cleaning operations. Clean as best as possible.) Data retention not guaranteed. Infected data will be deleted by process. | $80.00 |
| Wipe and reload w/single account data save. Install operating system and associated OS updates. Install peripheral software (Adobe, Java, Free AV & Malware). Save documents, pictures, favorites and desktop of single PC user. Spyware/Virus cleaning service. | $80.00 |
| Wipe and reload w/multiple account data save. Install operating system and associated OS updates. Install peripheral software (Adobe, Java, Free AV & Malware). Save documents, pictures, favorites and desktop of multiple PC users. | $100.00 |
| Wipe and reload w/multiple account data save &
special data save. Install operating system and associated OS
updates. Install peripheral software (Adobe, Java, Free AV &
Malware). Save documents, pictures, favorites and desktop of
multiple PC users. Save emails and special software data (Quicken, Outlook, Tax Data, etc). |
$100.00 |
| In-store RUSH Service Available: | |
"Pony
Express" Rush FeeUnit will be placed at front of line and ready by end of next business day. Customers pays "Giddyup" Rush fee in addition to standard In-store service fee. |
$50.00 + standard in-store fees. |
Dedicated
Technician Fee.Unit will be placed on bench immediately and assigned a dedicated technician. Unit will be repaired as quickly as possible (end of day or beginning of next day). Standard in-store fees are waived - customer pays $60/hr for repair. |
$60.00/ hr In-store fees are waived. |
| On-site Services: Standard on-site service fee with 1 hour minimum charge. + $15 Trip charge. | $80.00/ hour $40.00 1/2 hr |
Quick bench fee: Quick Installs of (Memory or Network cards) etc. |
$20.00 Quick Fee |
Digital Cowboy Computers LLC. Hours of operation are
Store Hours:
Monday - Friday: 9am - 7pm, Saturday: 10am - 2pm. Sunday: Closed
Emergency Service: Weekdays: 8 AM- 8 PM, Saturday: after 6PM, All Day Sunday, Major Holiday Service available.
Direct Line = (937) 898-2346* Fax Line = (937) 280-4102 * 318 E. National Rd, Vandalia,
OH 45377
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